Need help? Here are our services:
Tel: 01509 260500
Advice for Landlords
Available if you are a landlord living in Charnwood.
We provide specialist housing advice, assistance and advocacy on all housing and homelessness related matters, specifically for landlords.
Tel: 01509 260500
Housing Advice
Available if you are over the age of 18 and living in Leicester, Leicestershire or Rutland
The Housing Advice service provides specialist housing advice, assistance and advocacy on all housing and homelessness related matters.
Tel: 01509 260500
Housing Support
Available if you are over the age of 18 and living Leicestershire
Floating Housing Support is there to assist people who are facing housing instability or crisis, and also have additional mental health needs.
Tel: 01509 260500
Leicestershire Welfare Provision
Available if you are eligible for means tested benefits who are without money to purchase food or fuel.
Leicestershire Welfare Provision is an emergency service available to assist people in crisis who are without food/gas/electricity.
Tel: 01509 260500
Tenancy Relations
Available if you are over the age of 18 with a private tenancy living in Charnwood.
We have a Tenancy Relations Officer who specialises in providing assistance to tenants with any issues relating to a private tenancy.
Tel: 01509 260500
Triage Services
Accessible for anyone as the initial point of contact for The Bridge.
Our Triage Team are the first point of contact for general enquiries and for people in crisis situations.
Tel: 01509 260500
Dynamic Framework
Available if you are male aged 18+, who is or will be under the supervision of The Probation Service in Leicester, Leicestershire or Rutland.
The Dynamic Framework provides advice & support to males in custody & the community who are under probation supervision & have an accommodation need.
Tel: 01509 260500
Rough Sleeper Initiative - Supported Lettings
Available if you are over 18, and transitioning from rough sleeping to maintaining safe and secure housing.
Our Supported Lettings Officers provide holistic support around accommodation and wellbeing needs.
Tel: 01509 260500
Rough Sleepers Initiative - Outreach
Available if you are over 18, are rough sleeping or facing imminent homelessness in LLR and have no other support options available.
Homeless clients, with no alternative support options, are supported into a short-term accommodation options while long-term accommodation is sought.
Tel: 01509 260500
Single Access Point
Available if you are 16-17 year and require advice around a housing issue or having a specific housing need.
The Single Access Point is a homelessness prevention service which works with 16 and 17 year olds who are having difficulties where they are living.
Tel: 01509 260500
talk²sort Mediation
Available if you are 11-19 years old in Leicester, Leicestershire or Rutland.
The talk²sort mediation service works with young people aged 11-19 and families who may be having problems at home or with their relationships.
client stories
“You’ll see it’s not as scary or as shameful as anyone would think. Just know how much it will help your mental health - because there is a helping hand waiting for you if you’re struggling. You don’t feel ashamed or embarrassed - as being open takes a huge weight off your shoulders. I am so grateful for all the help and don’t know where we would be without it”
Helen
“When I had heard of The Bridge, I thought it was solely for homelessness. But they don’t just support you with that. They even helped us with food parcels when things got particularly tough last year, in the pandemic. I can’t thank them enough; my Support Worker was everything.”
Linda
“Receiving support from The Bridge was an incredible life changing situation. My support worker was extremely helpful and made my life so much easier. It can seem like there is no one around to help, but The Bridge is there and there should be more awareness about the work that they do”