Leicestershire Welfare Provision
Who is this service for?
Leicestershire Welfare Provision is an emergency service available to assist people in crisis who are without food/gas/electricity.
What can we help with?
- Fuel top ups for PAYG and Smart Meters
- Food parcels for single people and families.
- Referrals to Local Foodbanks
How do we help?
Our friendly and knowledgeable Triage staff at Reception will assess your current situation against the eligibility criteria (which is listed below). They will support you to make a LWP application where appropriate. It can take up to a maximum of 1 full working day for an application to be processed and a decision to be made.
In some cases, where it may be useful, our Triage team can also refer you to other support organisations or services within The Bridge, to assist you in achieving financial stability to avoid future crises.
Did You Know: A 2025 survey by Home-Start UK found that 48% of UK parents have skipped meals to ensure their children are fed, with 32% doing so multiple times. There is no shame in reaching out.
How do I know if I am eligible?
Leicestershire Welfare Provision is available to those with legitimate cause and reason who meet the eligibility criteria below:
- Eligible for means tested benefits (examples include: Income related ESA, Income based JSA, Income Support, Pension Credit, Housing Benefit, Council Tax Support and Universal Credit)
- Lives in Leicestershire.
- Without money to purchase food or pay for pre-payment energy bills
- All requests will be assessed on a case by case basis.
Note: evidence is required for your application to be successful. This includes includes proof of bank balance, benefit entitlement, and evidence of crisis.
Funded by:
